Discipleship Framework

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Supporting Leaders

Your group leaders always need to be supported—even the great ones who seem to be doing just fine. This matrix will help you think through the ways you can support your leaders throughout the year.

Onboarding leaders includes initial leader orientation or training as well as guidance for how to launch their groups well. Onboarding is its own unique category of leader support (check out the Developing Leaders Matrix for more ideas for onboarding leaders). Here are a few questions to consider as you plan your onboarding:

  • Do our leaders know our Big Hope and how their group helps us accomplish that statement?
  • What are the primary habits or rhythms of leading a group? What are our expectations for leaders?
  • What kinds of pastoral care are the responsibility of group leaders? When should they loop in a staff member, key volunteer, or coach?
  • What content or processes are we using to launch groups? To set groups up for success in the initial weeks and months of the group?

Establish a plan for regular contact with your group leaders. Consider how often you need to touch base with your leaders and what kind of communication should be personal. For example, checking in with a group leader can be as simple as sending a text, but communicating about a leader training event will probably be a series of emails and mass texts to all leaders. Think about how a variety of digital mediums could make your messages more effective. For example, a short video can be more compelling than a multiple-paragraph email.

It is a good idea to have consistent touchpoints with your leaders. Frequently (once a quarter, twice a year, etc.) have a staff member or key volunteer have an in-depth one-on-one check-in with each of your group leaders. Ask your leaders about their hopes, joys, and frustrations with their group, their spiritual health, and if their group is moving toward your Big Hope statement. This conversation is a chance to gauge the health of the group, encourage your leader, and address pastoral care issues.

Your leaders are key to reaching your Big Hope. Regular leader training can help them sharpen their skills and become more effective in their roles. Training can even help them continue to develop into excellent group leaders. Some training might be in a simple video sent to all your leaders, while other topics might be more effectively tackled in leader workshops or training events. Training events don’t have to be focused on teaching—they are also a great opportunity to care for and celebrate your leaders.

Between training events, you can provide resources—books, articles, sermons, or training series in the RightNow Media library—to help leaders continue their development. What training could help your leaders overcome their common problems and develop their leadership skills?

Onboarding leaders includes initial leader orientation or training as well as guidance for how to launch their groups well. Onboarding is its own unique category of leader support (check out the Developing Leaders Matrix for more ideas for onboarding leaders). Here are a few questions to consider as you plan your onboarding:

  • Do our leaders know our Big Hope and how their group helps us accomplish that statement?
  • What are the primary habits or rhythms of leading a group? What are our expectations for leaders?
  • What kinds of pastoral care are the responsibility of group leaders? When should they loop in a staff member, key volunteer, or coach?
  • What content or processes are we using to launch groups? To set groups up for success in the initial weeks and months of the group?

Onboarding leaders includes initial leader orientation or training as well as guidance for how to launch their groups well. Onboarding is its own unique category of leader support (check out the Developing Leaders Matrix for more ideas for onboarding leaders). Here are a few questions to consider as you plan your onboarding:

  • Do our leaders know our Big Hope and how their group helps us accomplish that statement?
  • What are the primary habits or rhythms of leading a group? What are our expectations for leaders?
  • What kinds of pastoral care are the responsibility of group leaders? When should they loop in a staff member, key volunteer, or coach?
  • What content or processes are we using to launch groups? To set groups up for success in the initial weeks and months of the group?

Establish a plan for regular contact with your group leaders. Consider how often you need to touch base with your leaders and what kind of communication should be personal. For example, checking in with a group leader can be as simple as sending a text, but communicating about a leader training event will probably be a series of emails and mass texts to all leaders. Think about how a variety of digital mediums could make your messages more effective. For example, a short video can be more compelling than a multiple-paragraph email.

It is a good idea to have consistent touchpoints with your leaders. Frequently (once a quarter, twice a year, etc.) have a staff member or key volunteer have an in-depth one-on-one check-in with each of your group leaders. Ask your leaders about their hopes, joys, and frustrations with their group, their spiritual health, and if their group is moving toward your Big Hope statement. This conversation is a chance to gauge the health of the group, encourage your leader, and address pastoral care issues.

Your leaders are key to reaching your Big Hope. Regular leader training can help them sharpen their skills and become more effective in their roles. Training can even help them continue to develop into excellent group leaders. Some training might be in a simple video sent to all your leaders, while other topics might be more effectively tackled in leader workshops or training events. Training events don’t have to be focused on teaching—they are also a great opportunity to care for and celebrate your leaders.

Between training events, you can provide resources—books, articles, sermons, or training series in the RightNow Media library—to help leaders continue their development. What training could help your leaders overcome their common problems and develop their leadership skills?

Leader huddles are an opportunity for you to gather your leaders for mutual support, pastoral care, and appreciation. They give leaders a place to share what is going on in their groups, workshop solutions for common group problems, pray for one another, and celebrate all God is doing in their group. They are also a more personal space for staff, key leaders, or coaches to show their appreciation for group leaders. Ask your leaders for input into what is working and what isn’t, share stories, and ask how groups could better reach your Big Hope.

Retreats are a great way to invest in the spiritual care of your leaders. While retreats can function well as training intensives, they are also ideal for building camaraderie, resting, and worshipping. Retreats don’t necessarily have to take place out of town. Consider what kind of event will help people disconnect from their daily responsibilities for a day or two.

Your planning is key to the success of the retreat. Plan ahead: reserve the location, plan and prepare meals, build the daily schedule—do as much as you can so that your leaders can relax. When done well, retreats create strong connections between leaders and become annual events leaders look forward to all year long.

As group ministries grow, it may not be possible for the small group minister, pastor, or key leaders to meet with every group leader. If that is the case, consider a coaching model, where you empower your best leaders to develop and support your group leaders. For example, if you have fifty groups in your church, recruit five coaches to each oversee ten group leaders. You or your group minister will meet with the coaches to support them as they support your group leaders. In this model, one-on-ones from staff or pastors can decrease by up to 90% while developing group leaders into ministry leaders, which frees them up for other ministry tasks.

Note: If you would like to learn more about the coaching model, check out the course Developing Leaders in the Church with Eric Geiger on RightNow Pastors+.

Onboarding leaders includes initial leader orientation or training as well as guidance for how to launch their groups well. Onboarding is its own unique category of leader support (check out the Developing Leaders Matrix for more ideas for onboarding leaders). Here are a few questions to consider as you plan your onboarding:

  • Do our leaders know our Big Hope and how their group helps us accomplish that statement?
  • What are the primary habits or rhythms of leading a group? What are our expectations for leaders?
  • What kinds of pastoral care are the responsibility of group leaders? When should they loop in a staff member, key volunteer, or coach?
  • What content or processes are we using to launch groups? To set groups up for success in the initial weeks and months of the group?

Establish a plan for regular contact with your group leaders. Consider how often you need to touch base with your leaders and what kind of communication should be personal. For example, checking in with a group leader can be as simple as sending a text, but communicating about a leader training event will probably be a series of emails and mass texts to all leaders. Think about how a variety of digital mediums could make your messages more effective. For example, a short video can be more compelling than a multiple-paragraph email.

It is a good idea to have consistent touchpoints with your leaders. Frequently (once a quarter, twice a year, etc.) have a staff member or key volunteer have an in-depth one-on-one check-in with each of your group leaders. Ask your leaders about their hopes, joys, and frustrations with their group, their spiritual health, and if their group is moving toward your Big Hope statement. This conversation is a chance to gauge the health of the group, encourage your leader, and address pastoral care issues.

Your leaders are key to reaching your Big Hope. Regular leader training can help them sharpen their skills and become more effective in their roles. Training can even help them continue to develop into excellent group leaders. Some training might be in a simple video sent to all your leaders, while other topics might be more effectively tackled in leader workshops or training events. Training events don’t have to be focused on teaching—they are also a great opportunity to care for and celebrate your leaders.

Between training events, you can provide resources—books, articles, sermons, or training series in the RightNow Media library—to help leaders continue their development. What training could help your leaders overcome their common problems and develop their leadership skills?

Leader huddles are an opportunity for you to gather your leaders for mutual support, pastoral care, and appreciation. They give leaders a place to share what is going on in their groups, workshop solutions for common group problems, pray for one another, and celebrate all God is doing in their group. They are also a more personal space for staff, key leaders, or coaches to show their appreciation for group leaders. Ask your leaders for input into what is working and what isn’t, share stories, and ask how groups could better reach your Big Hope.

Retreats are a great way to invest in the spiritual care of your leaders. While retreats can function well as training intensives, they are also ideal for building camaraderie, resting, and worshipping. Retreats don’t necessarily have to take place out of town. Consider what kind of event will help people disconnect from their daily responsibilities for a day or two.

Your planning is key to the success of the retreat. Plan ahead: reserve the location, plan and prepare meals, build the daily schedule—do as much as you can so that your leaders can relax. When done well, retreats create strong connections between leaders and become annual events leaders look forward to all year long.

As group ministries grow, it may not be possible for the small group minister, pastor, or key leaders to meet with every group leader. If that is the case, consider a coaching model, where you empower your best leaders to develop and support your group leaders. For example, if you have fifty groups in your church, recruit five coaches to each oversee ten group leaders. You or your group minister will meet with the coaches to support them as they support your group leaders. In this model, one-on-ones from staff or pastors can decrease by up to 90% while developing group leaders into ministry leaders, which frees them up for other ministry tasks.

Note: If you would like to learn more about the coaching model, check out the course Developing Leaders in the Church with Eric Geiger on RightNow Pastors+.

It is a good idea to have consistent touchpoints with your leaders. Frequently (once a quarter, twice a year, etc.) have a staff member or key volunteer have an in-depth one-on-one check-in with each of your group leaders. Ask your leaders about their hopes, joys, and frustrations with their group, their spiritual health, and if their group is moving toward your Big Hope statement. This conversation is a chance to gauge the health of the group, encourage your leader, and address pastoral care issues.

Reflect: Go back to your Big Hope statement. Which group dynamic will best help you reach your desired goal?

Your leaders are key to reaching your Big Hope. Regular leader training can help them sharpen their skills and become more effective in their roles. Training can even help them continue to develop into excellent group leaders. Some training might be in a simple video sent to all your leaders, while other topics might be more effectively tackled in leader workshops or training events. Training events don’t have to be focused on teaching—they are also a great opportunity to care for and celebrate your leaders.

Between training events, you can provide resources—books, articles, sermons, or training series in the RightNow Media library—to help leaders continue their development. What training could help your leaders overcome their common problems and develop their leadership skills?

Leader huddles are an opportunity for you to gather your leaders for mutual support, pastoral care, and appreciation. They give leaders a place to share what is going on in their groups, workshop solutions for common group problems, pray for one another, and celebrate all God is doing in their group. They are also a more personal space for staff, key leaders, or coaches to show their appreciation for group leaders. Ask your leaders for input into what is working and what isn’t, share stories, and ask how groups could better reach your Big Hope.

When we think about content, we need to ask one big and often overlooked question: Will every group go through the same content? Generally speaking, there are several ways to answer this question:
Reflect: What are your specific goals for your groups? Which of the equipping structures would help your groups reach your Big Hope?
Now that you have decided on a structure for your small group equipping, let’s investigate the specific resources you could use to equip your groups. Take some time to read about each resource and its pros and cons, and look for one that best fits your needs and season.

Reflect

After reading about the models, you may find that several could help you achieve your Big Hope. Consider how the models would work with your chosen group dynamic—some group models are more compatible with certain dynamics. Pick 1–3 models that you like and discuss which model will serve your people best and set your ministry up for long-term success.

Great Questions to Come Back To:

Supporting your leaders is an ongoing work. Over the coming months and years, regularly ask yourself the following questions to continually evaluate and improve your group ministry:
  • What do our leaders want and need from us?
  • What spiritual, personal, and practical equipping do our leaders need and/or want?
  • When was the last time we asked our leaders how we could better serve them?
  • Do we hope to create community among our leaders?